REFUND POLICY

1. REFUND ELIGIBILITY WE STRIVE TO PROVIDE HIGH-QUALITY PRODUCTS AND SERVICES THAT MEET YOUR EXPECTATIONS. IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE, YOU MAY BE ELIGIBLE FOR A REFUND UNDER THE FOLLOWING CIRCUMSTANCES:

• DEFECTIVE PRODUCT: IF THE DELIVERED PRODUCT IS MATERIALLY FLAWED, UNUSABLE, OR SIGNIFICANTLY DIFFERENT FROM THE PRODUCT DESCRIPTION, YOU MAY REQUEST A REFUND.
• NON-DELIVERY: IF YOU HAVE NOT RECEIVED THE PRODUCT WITHIN A REASONABLE TIME FRAME AFTER THE PURCHASE, YOU MAY BE ELIGIBLE FOR A REFUND.

2. REFUND PROCESS TO REQUEST A REFUND, PLEASE CONTACT OUR SUPPORT TEAM AT [INSERT CONTACT DETAILS] WITHIN 30 DAYS OF THE PURCHASE DATE. WE WILL REVIEW YOUR REQUEST AND ASSESS ITS ELIGIBILITY BASED ON THE REFUND POLICY CRITERIA MENTIONED ABOVE. IF APPROVED, WE WILL INITIATE THE REFUND PROCESS WITHIN A REASONABLE TIME PERIOD.

PLEASE NOTE THAT THE REFUND WILL BE PROCESSED USING THE ORIGINAL PAYMENT METHOD USED DURING THE PURCHASE. DEPENDING ON YOUR PAYMENT PROVIDER, IT MAY TAKE SOME TIME FOR THE REFUND TO BE REFLECTED IN YOUR ACCOUNT.